Returns & Exchanges
At SOLILOQUY, we want you to be completely satisfied with your purchase. If your new pieces aren't a perfect fit, we offer easy returns on all unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.